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定制 mfajfr/daktela-api 二次开发

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mfajfr/daktela-api

Composer 安装命令：

composer require mfajfr/daktela-api

包简介

API for communication with Daktela

README 文档

README

Documentation

Daktela API

Installation

    composer require mfajfr/daktela-api

Using

Connection

define('API_KEY', 'xxxxx'); // API section in Daktela

\Daktela\Connection::setSubDomain('example'); // Name of subdomain example.daktela.com
\Daktela\Connection::setAccessToken(API_KEY);

Fetch

Loading group of records.

    $rows = \Daktela\Models\ActivityCall\ActivityCall::fetch([
        // paginating, sorting, filtering ...
    ]);

Read

Loading specific record

    $call = \Daktela\Models\ActivityCall\ActivityCall::read('nameOfActivityCall');

Relations (HasMany)

Loading records related to one record

    $activity = \Daktela\Models\ActivityCall\Activity::read('nameOfActivity');
    $activity->statuses($force = true|false) // If $false == true then reload data

Legend

✅ ... Implemented

❌ ... Not implemented

🚫 ... Not available

Models

Basic methods

Namespace Model Fetch Create Read Update Delete
Account Account ✅ ❌ ❌ ❌ ❌
" AccountSnapshot ✅ 🚫 ❌ 🚫 🚫
Activity Activity ✅ ❌ ✅ ❌ 🚫
ActivityCall ActivityCall ✅ ❌ ✅ 🚫 🚫
" ActivityCallChannel ✅ 🚫 ✅ 🚫 🚫
" ActivityCallRecording ❌ ❌ ❌ ❌ ❌
ActivityChat ActivityChat ✅ ❌ ❌ ❌ 🚫
" ActivityChatMessage ✅ ❌ ❌ 🚫 🚫
ActivityEmail ActivityEmail ✅ 🚫 ✅ ❌ 🚫
" ActivityEmailFile ❌ ❌ ❌ ❌ ❌
ActivityFbm ActivityFbm ❌ ❌ ❌ ❌ ❌
ActivitySms ActivitySms ✅ 🚫 ❌ ❌ 🚫
Blacklist BlacklistDatabase ✅ ❌ ✅ ❌ ❌
" BlacklistNumber ❌ ❌ ❌ ❌ ❌
CampaignRecord CampaignRecord ✅ ❌ ❌ ❌ ❌
" CustomField ❌ ❌ ❌ 🚫 ❌
" CustomFieldScheme ❌ ❌ ❌ ❌ ❌
" Snapshot ✅ ❌ ❌ ❌ ❌
Contact Contact ✅ ❌ ❌ ❌ ❌
" ContactSnapshot ✅ 🚫 ❌ 🚫 🚫
CrmRecod CrmRecord ✅ ❌ ❌ ❌ ❌
Database Database ✅ ❌ ✅ ❌ ❌
Event Event ✅ ❌ ❌ ❌ ❌
Group Group ✅ ❌ ✅ ❌ ❌
Music Music ❌ ❌ ❌ ❌ ❌
Pause Pause ✅ ❌ ✅ ❌ ❌
Profile Profile ✅ ❌ ✅ ❌ ❌
QAForm QAForm ✅ ❌ ❌ ❌ ❌
Queue Queue ✅ ❌ ✅ ❌ ❌
" QueueProfile ❌ ❌ ❌ ❌ ❌
Recording Recording ✅ ❌ ✅ ❌ ❌
Role Role ✅ ❌ ✅ ❌ ❌
Status Status ✅ ❌ ✅ ❌ ❌
Template Template ✅ ❌ ✅ ❌ ❌
" File ❌ ❌ ❌ ❌ ❌
Ticket Ticket ✅ ❌ ❌ ❌ ❌
TicketCategory TicketCategory ✅ ❌ ✅ ❌ ❌
TicketSla TicketSla ✅ ❌ ✅ ❌ ❌
Timegroup Timegroup ❌ ❌ ❌ ❌ ❌
Transcript Transcript ✅ 🚫 ❌ ❌ 🚫
User User ✅ ❌ ✅ ❌ ❌
" UserOptionsFields ❌ ❌ ❌ ❌ ❌
Wallboard Wallboard ✅ ❌ ❌ ❌ ❌

Account/Account

HasMany HasOne
Activity ❌ TicketSla ❌
Ticket ✅ User ❌
Record ✅ CustomField ❌
Contact ✅
Snapshot ✅
Attachment ❌
Synchronization ❌

Account/AccountSnapshot

HasMany HasOne
    Account (account) ❌
    User (user) ❌
    TicketSla (sla) ❌
    CustomField (customFields) ❌
    User (created_by) ❌

Activity/Activity

HasMany HasOne
Status ✅ Ticket (ticket) ❌
RT User ❌ Queue (queue) ✅
Attachment ❌ User (user) ✅
Channel ❌ Contact (contact) ✅
Recording ❌ NpsSurvey (survey) ❌
Statuses ✅ CampaignRecord (record) ❌
    User (created_by) ❌

ActivityCall/ActivityCall

HasMany HasOne
Activity ✅ Queue (id_queue) ✅
Transcript ✅ User (id_agent ✅
ActivityCallChannel ✅ Contact (contact) ✅

ActivityCall/ActivityCallChannel

HasMany HasOne
    ActivityCall (call) ✅
    User (user) ❌
    Extension (endpoint) ❌
    Activity (activity) ✅

ActivityCall/ActivityCallRecording

ActivityChat/ActivityChat

HasMany HasOne
Message ✅ Queue (queue) ✅
Flow ❌ User (user) ✅
Activity (activities) ✅ Contact (contact) ✅

ActivityChat/ActivityChatMessage

ActivityEmail/ActivityEmail

HasMany HasOne
Attachment ✅ Queue (queue) ✅
Activity ✅ User (user) ✅
    Contact (contact) ✅

ActivityEmail/ActivityEmailFile

HasMany HasOne
    ActivityEmail (email) ❌

ActivityFbm/ActivityFbm

HasMany HasOne
Message ❌ Queue (queue) ❌
Activity ❌ User (user) ❌
Flow ❌ Contact (contact) ❌
    FlowContact (fbm_contact) ❌

ActivitySms/ActivitySms

HasMany HasOne
Message ❌ Queue (queue) ✅
Activity ✅ User (user) ✅
Flow ❌ Contact (contact) ✅

Blacklist/BlacklistDatabase

HasMany HasOne
Queue ✅
Number ✅

Blacklist/BlacklistNumber

HasMany HasOne
    BlacklistDatabase ❌
    User ✅

CampaignRecord/CampaignRecord

HasMany HasOne
Status ✅ User (user) ✅
Snapshot ✅ Queue (queue) ✅
Activity ✅ Database (database) ✅
CustomField (customFields) ❌ Database (database) ✅
   

CampaignRecord/CustomField

CampaignRecord/CustomFieldScheme

CampaignRecord/Snapshot

HasMany HasOne
Status ✅ CampaignRecord (record) ✅
CustomField (customFields) ❌ User (user) ✅
    Queue (queue) ✅
    User (created_by) ✅

Contact/Contact

HasMany HasOne
Activity ❌
Ticket ✅
Record ✅
Snapshot ✅
Attachment ❌
Facebook contact ❌
Synchronization ❌

Contact/ContactSnapshot

HasMany HasOne
    Contact ❌
    Account ❌
    User (user) ❌
    CustomField ❌
    User (created_by) ❌

CrmRecord/CrmRecord

HasMany HasOne
Snapshot ❌ Type ❌
Attachment ❌ Contact ❌
    User ❌
    Account ❌
    Ticket ❌
    Status ❌
    CustomField ❌

Database/Database

HasMany HasOne
    Queue (queue) ✅

Event/Event

HasMany HasOne
Profile ✅ Event (event) ❌
Handler ❌

Group/Group

HasMany HasOne
Profile ✅
Member ✅

Pause/Pause

HasMany HasOne
Profile ❌

Profile/Profile

HasMany HasOne
Queue ✅
User (assigned) ✅
User ✅
TicketCategory ✅
Profile ✅
Role ✅

QAForm/QAForm

HasMany HasOne
Queue ❌
Question ❌

Queue/Queue

HasMany HasOne
Profile ✅ Recording (recording_user(options)) ✅
Status ✅ Recording (target_before(options)) ✅
Template ✅ Recording (target_join(options)) ✅
QAForm ❌ Timegroup (timecondition(options)) ❌
BlacklistDatabase ✅ Music (music(options)) ✅
CustomField ❌ Ivr (ivr_jump(options)) ❌
CampaignRecord ❌ Status (missed_record_status(options)) ✅
Database ❌ TicketCategory (crm_ticket_category(options)) ✅
Group ✅ Template (signtemplate(options)) ❌
Greeting ❌ Template (npstemplate(options)) ❌
RT User ❌ Template (respond(options)) ❌
    Template (respond_outside_timecondition(options)) ❌
    Status (status_answer(options)) ✅
    Status (status_busy(options)) ✅
    Status (status_hangup_dialer(options)) ✅
    Status (status_hangup_customer(options)) ✅
    Template (closed_hours_template(options)) ❌

Queue/QueueProfile

Role/Role

HasMany HasOne
User ✅
Profile ✅

Status/Status

HasMany HasOne
TicketCategory ✅ BlacklistDatabase ✅
Queue ✅
Type ❌

Template/Template

HasMany HasOne
Profile ✅ Template (id_template) ❌
Queue ✅
Attachment ✅

Template/File

HasMany HasOne
Template ❌

Ticket/Ticket

HasMany HasOne
Bookmarked ❌ Ticket (id_merger) ❌
Status ✅ TicketCategory (category) ✅
MergeTicket ❌ User (user) ❌
Activity ❌ Contact ❌
Record ✅ Ticket (parentTicket) ❌
Snapshot ❌ User (created_by) ❌
Status ❌ User (created_by) ❌
CustomField ❌

TicketCategory/TicketCategory

HasMany HasOne
Profile ✅ TicketSla ✅
Status ✅ Timegroup ❌
Ticket ✅ Queue (email) ❌
Notify ❌ Queue (call) ❌
Group ✅ Queue (sms) ✅
User ✅ :

Timegroup/Timegroup

HasMany HasOne
    TimegroupCron ❌
    TimegroupGroup ❌

Transcript/Transcript

HasMany HasOne
    ActivityCall (call) ❌
    RoutingCallActivityCallSteering (call_steering) ❌

User/User

HasMany HasOne
Activity ❌ Role ✅
Ticket ✅ Profile ✅
Record ✅ IntegrationConfig ❌
Contact ✅ Announcement (target_announcement(options)) ❌
Account ✅ User (target_user(options)) ❌
Queue ✅ CallSteering (target_callsteering(options)) ❌
User ✅ TimeCondition (target_condition(options)) ❌
TicketCategory ✅ Customcontext (target_context(options)) ❌
Profile ✅ Language (target_language(options)) ❌
Role ✅ Ivr (target_ivr_menu(options)) ❌
Wallboard ✅ RingGroup (target_ringgroup(options)) ❌
Template ✅ Queue (target_queue(options)) ❌
Event ✅
Group ✅
Pause ❌
RT Queue ❌
RT Activity ❌
Device ❌
Notify ❌
Macro ❌
Group member ❌
Announcement ❌
Saved filter ❌

User/UserOptionsFields

Wallboard/Wallboard

HasMany HasOne
Profile ✅

mfajfr/daktela-api 适用场景与选型建议

mfajfr/daktela-api 是一款 基于 PHP 开发的 Composer 扩展包，目前已累计 9 次下载、GitHub Stars 达 0， 最近一次更新时间为 2019 年 11 月 01 日， 在 PHP 生态内属于活跃度较高的组件。

我们在过去多个企业项目中使用过 mfajfr/daktela-api 或与其功能相近的方案，如果你在选型或落地过程中遇到问题，例如 版本兼容、二次改造、私有化封装、与内部系统对接、生产 BUG 排查，欢迎联系我们协助评估。

围绕 mfajfr/daktela-api 我们能提供哪些服务？
定制开发 / 二次开发

基于 mfajfr/daktela-api 在你已有业务上做功能扩展、字段裁剪、UI 适配、与内部账号 / 权限 / 日志系统的深度对接。

BUG 修复 & 性能优化

线上偶发问题、内存泄漏、慢查询、并发异常等排查修复；针对高流量场景做缓存、队列、索引层面的调优。

项目外包 & 长期维护

承接完整的项目从需求 → 设计 → 开发 → 上线 → 长期运维；也可按月提供技术保姆服务。

yvsm@zunyunkeji.com QQ：316430983 微信：yvsm316 西安尊云信息科技 · 专注 PHP / Go / 分布式系统研发

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GitHub 信息

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  • 开发语言： PHP
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其他信息

  • 授权协议： Unknown
  • 更新时间： 2019-11-01