README

Service Deskify Helpdesk PHP

The ServiceDeskify helpdesk PHP library provides convienient access to VmeRetail's ServiceDeskify api from apps written in PHP. It includes a pre-defined set of classes for API resources.

Composer

We recommend installing this library via composer;

composer require vmeretail/servicedeskify-php-sdk

Along with composer's autoloader:

require 'vendor/autoload.php';

You can later pull the latest changes.

composer update

Dependencies

guzzlehttp/guzzle

Getting Started

Create an authenticated client first in order to get access to the API exposed by ServiceDeskify. The credentials and keys are provided by VmeRetail.

(new \VmeRetail\ServiceDeskify\Http\PublicClient())
->setBaseUrl(\VmeRetail\ServiceDeskify\ServiceDeskifyConstants::HELPDESK_API_URL_TEST)
->authenticate('example@vmeretail.com', 'password', '2', 'client_secret_SNo1LKmrXdUTdjTdb1bC4eZ6l');

After, you would be able to access an API resource like so:

$incidentsApi = new \VmeRetail\ServiceDeskify\Incidents();

And be able to make API calls:

$serviceDeskifyResponseObject = $incidentsApi->create([ //...properties ]);

Then you are able to get the body of the response as a JSON object:

$serviceDeskifyResponseObject->getBodyAsJson();

Reference API

Details about the properties that are to be passed in and responses can be found (https://test.helpdesk.vme.co/docs/)